Access Music User Forum

I have a Darkstar and haven't noticed any issues. That doesn't mean mine isn't the same as yours, just that I didn't notice.

I have noticed the very same issues as you have djbreezee, with a brand new Darkstar unit. In fact, the bottom C# key is hitting wood, and some buttons have a wobbly feel to them. I already contacted Access and they said to have it shipped for repairs.

Quoted from "djbreezee"

Hello,

I recently purchased a brand new Virus TI2 Darkstar edition. I just caught my attention about product quality. buttons are on my virus are not lining up properly, some buttons are pressed down and not straight up. I paid big$$ but seems to be product quality is kinda poor. or just me.. Does any one have this similar issue?

hi,

the button always had the tendency to look not 100% lined up - it is just a matter of looking close enough. i know this from helping take all the photos you can see on the access website. to a degree, this is a mechanical problem because the button caps do allow for a certain movement in every direction, including rotating a very little bit. this is intentional and necessary. but obviously, there is also a chance that a button is not soldered in 100% correctly. even an angle of much less than one degree can be spotted, especially when you look at three buttons in a row (which makes comparison extra easy)
as for the hight of the buttons: it should be always the same. if one sticks out, maybe the cap is loose (you can press it down firmly to check that) but other than that, there is no excuse why those should not have the same hight.
if you feel unhappy about your purchase, please contact your dealer and arrange for exchange. as long as you keep in mind, that the virus is mostly hand made you can judge yourself if something is tolerable for you.

hth, marc

Quoted from "Marc"

as long as you keep in mind, that the virus is mostly hand made

Nice little tidbit there. Can you also share how many Darkstars were made? I haven't found anywhere that states how limited the production run is, while this info was made available for the other "WhiteOut" models.

Thanks

Quoted from "cwichura"

Quoted from "Marc"

as long as you keep in mind, that the virus is mostly hand made

Nice little tidbit there. Can you also share how many Darkstars were made? I haven't found anywhere that states how limited the production run is, while this info was made available for the other "WhiteOut" models.

Thanks

we do not disclose sales figures, sorry. the "dark star" is not limited in quantity as for instance the desktop whiteout limited was. the "dark star" will be discontinued somewhen in the future though.

best, marc

Quoted from "Marc"

we do not disclose sales figures, sorry. the "dark star" is not limited in quantity as for instance the desktop whiteout limited was. the "dark star" will be discontinued somewhen in the future though.

best, marc

I wasn't looking for actual sales numbers. I was under the impression the DarkStar was a limited production run with a set number made like the other WhiteOut editions were. Hence the confusion. Sorry about that.

I have to say, I love Access, but I'm a little ticked off that Darkstar isn't limited edition. You guys did a lot of promotion of it that presented it as the third part of the known-to-be limited edition runs, and it was sold to me by one of your dealers who was clearly under the same impression as I was. I'm happy with it and love that I have one, but that information was pretty much invisible, as far as I can tell. Which seems a bit deliberate, since both prior limited edition runs sold out quickly.

Dealers were charging more for it, too.

http://www.dv247.com/keyboards-and-midi/…-edition--82580

Says limited edition (whilst technically true as the line will end at some point, but so will the TI so you could say the same about that), and is more expensive.

both, the black version and the white version are being sold for the same price to the dealers. the black version coexists, it is a special edition, not a limited edition. it is unfortunate, but for obvious reasons we cannot control what some dealers tell you.

hth, marc