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(Solved) Windows 7 running Cubase 5 and VirusTI2 with op system 4 is producing crackles and sync errors. Anybody help with this?

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crazychris173

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Sunday, March 7th 2010, 6:56pm

(Solved) Windows 7 running Cubase 5 and VirusTI2 with op system 4 is producing crackles and sync errors. Anybody help with this?

Windows 7 running Cubase 5 and VirusTI2 with op system 4 is producing crackles and sync errors. Anybody help with this? Im running a faster dual core laptop on windows 7 home and somethings conflicting with my virus. Any idea what I an adjust or is the problem a windows 7 with virus compatability

Marc

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Sunday, March 7th 2010, 9:26pm

RE: Windows 7 running Cubase 5 and VirusTI2 with op system 4 is producing crackles and sync errors. Anybody help with this?

Quoted from "crazychris173"

Windows 7 running Cubase 5 and VirusTI2 with op system 4 is producing crackles and sync errors. Anybody help with this? Im running a faster dual core laptop on windows 7 home and somethings conflicting with my virus. Any idea what I an adjust or is the problem a windows 7 with virus compatability
did you have a working system before you've installed OS4?

marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

crazychris173

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Monday, March 8th 2010, 1:09pm

No the crackles and sync errors appeared when I got a new laptop with windows 7 on it. I also upgraded from cubase sx3

crazychris173

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Monday, March 8th 2010, 2:12pm

The crackles appear in waves, every so often and the virus tracks become un snycronised and even detuned, its so frustrating when it all loads up A1 and the virus plugin syncs up immediately.

Marc

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Tuesday, March 9th 2010, 12:22am

did you check that with access support? might be worth a try. email them at support @ access-music.de

cheers, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

crazychris173

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Wednesday, March 10th 2010, 3:01pm

Ive got a reply from support now and emailed them furthur info -to sum up: the crackles are present when the signal from my midi keyboard is playing the virus via windows 7 using cubase 5. The crackles appear for no apparent reason as though a wave of interferance comes over everything. The crackles and sync problems pass after a few seconds or by pressing stop and then play. The crackles resume anytime up to a minute later. The virus plugin doesn`t always show an error message at the bottom of its window to indicate a sync error has occured. Ive not had this problem with windows xp using cubase 3sx previously Its still ongoing so if anybody else has any ideas please reply to this thread.

Marc

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Wednesday, March 10th 2010, 3:46pm

changing the energy saver / performance settings might help, changing the audio driver priority to "boost" might also, changing the buffer size to something higher might influence it also.

best, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

crazychris173

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Thursday, March 11th 2010, 3:16pm

Ive tried all these already and its made no difference, Ill keep adjusting the buffer though. Maybe Ill find a compromise. I have read about this overloading the laptop cpu in the getting started manual, Im pretty convinced this is whats happening. WHen I did a export to audio mixdown I kept getting CPU overload message appearing.

Marc

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Thursday, March 11th 2010, 9:21pm

Quoted from "crazychris173"

Ive tried all these already and its made no difference, Ill keep adjusting the buffer though. Maybe Ill find a compromise. I have read about this overloading the laptop cpu in the getting started manual, Im pretty convinced this is whats happening. WHen I did a export to audio mixdown I kept getting CPU overload message appearing.
we did some tests this week with windows 7 / OS4 and a RME sound card on a core duo PC with 4GB of ram. 64 samples was a no-go (which was fine with the same card on a G5 mac) as well as bouncing a track with more than say 50% load on cubase - independently of Virus Control being instantiated or not. we are looking into this right now but so far, it might be a general problem which we need to investigate.
we don't get sync errors though and no popping or crackling when using e.g. a buffer size of 256 samples.

best, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

crazychris173

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Thursday, March 11th 2010, 9:34pm

OK, thanks for all your help Marc with everything, I really appreciate this level of support. Ill keep trying all different settings in the devices setup and anything else I can think of. Ive got an older laptop with xp and cubase sx3 on so Ill use that in the meantime and Ill let you know if and when I overcome this problem. Your operating sytstem updates are quite frequent so I will see if any new or older versions work any better



Kind Regards Chris .
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