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Upgraded to latest OS4 and moved TI to my new system. Virus out of snych.

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Viron

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Monday, May 17th 2010, 8:59pm

Upgraded to latest OS4 and moved TI to my new system. Virus out of snych.

Hi all,

I moved my virus ti over from my old XP system where it worked fine, using OS 3.03, to my new Win7 x64 machine. In doing so, I figured I'd upgrade to the latest build of the beta OS4, using the 64 bit installer. Virus loads but will not stay in synch with my song's tempo. It just is way out of whack. I notice too the level meters on the TI plugin window under each of the 16 channels, the meters are very sluggish.

One question that comes to mind since I'm using the 32bit version of Cubase but on Win7 x64. Should I be using the 32bit TI installer and not the x64?

I'm wondering can I downgrade to the last non-beta release which I believe is something like 3.3x ? Any other ideas?

Thanks!

Marc

Access Music

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Monday, May 17th 2010, 10:00pm

hi viron,

there is no 64 bit version of the 3.3 software release, therefore you cannot use it with windows x64. but i think your sync problem is not necessarily based on a problem that wouldn't exist in the 32 bit world. often it is rather device drivers (think 64 bit drivers for your USB card for instance). i'd investigate in this direction and/or contact access support.

best, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

TiUser

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Wednesday, May 19th 2010, 6:17pm

Funny, what about the release OS "Virus TI Installer 3.3.5.02 for Windows 64 bit"...

Isn't that 64bit?... and a 3.3.x version...

I'd always prefer a release OS to a public beta OS when there is trouble - even I do not have all the latest fancy features and effects then.

Marc

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Wednesday, May 19th 2010, 9:36pm

Quoted from "TiUser"

Funny, what about the release OS "Virus TI Installer 3.3.5.02 for Windows 64 bit"...

Isn't that 64bit?... and a 3.3.x version...

I'd always prefer a release OS to a public beta OS when there is trouble - even I do not have all the latest fancy features and effects then.
you're totally right. apologies. but the fact remains that one shouldn't use a 32 bit sequencer in a 64 bit OS - even if that wasn't what i wrote in my last statement ;)

viron, you need to check if your version of cubase is supposed to be run in a 64 bit environment. the sluggishness of the interface is a known windows 7 problem, the sync problems are not.

best, marc
The official Virus TI facebook page: http://www.facebook.com/accessvirus

TiUser

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Thursday, May 20th 2010, 3:20pm

No worries mate, glad to help. 8)
I personally think one should use the latest release OS for "serious" work which is 3.3.5 IMHO.
OS4 is still beta, so people should not complain about issues - to find those is exactly why beta software is published...

Viron

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Tuesday, May 25th 2010, 11:29pm

Hi Marc,

So after some consideration, I blew away Win7 and went back to 32bit XP. Much happier now however, the Virus Ti is STILL out of sync. I'm still using the latest OS4 beta. The only difference now is on my XP setup before, I was running the public release 3.x Ti OS.

Can I uninstall the OS4 and re-install using the latest public release? I'd like to at least try this to see if the sync problems go away. Thanks!

Serena-G

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Wednesday, May 26th 2010, 1:05am

Hi Viron,

Have you tried using `ASIO4all.dll' for windows XP sp3? This is the master ASIO driver I use for all my audio applications. Virus control in Cubase 5 has so far been very stable with this driver. I am using OS 4.02.01
Asio4all.dll is sometimes recommended by audio device manufacturers over their own published asio drivers because of its stability and low latency.

Viron

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Wednesday, May 26th 2010, 1:55am

I have used ASIO4ALL in the past but would only like to use something like this as an extreme last resort. Using the ASIO driver designed by your card's manufacturer, in my case RME, is by far the ASIO driver you want to be using.

Also I should note that it seems to be ARPs in particular that go out of timing. If I srike a note, it plays as expected, on time, but ARPs start and then go wacky. Also I'm plugged into one of the onboard USB ports of the motherboard however I do have a PCI USB card that I had previously used on a different system and had the Ti plugged into it. Using a USB card with a Texas Instrument chipset was recommended when I first got the Virus Ti years ago. I could dig around and find this card I suppose but hope I don't have to.

Thanks for any ideas!

Serena-G

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Wednesday, May 26th 2010, 7:20am

Hi Viron,

That must be frustrating, since you had it all working before with your old machine. With the new machine, is all the hardware new, including the RME? Are you using exactly the same DAW? Are you using USB keyboard and mouse?

Also, I was wondering how are you using the RME and the TI together? You said you were using the RME driver with your DAW, and the Ti USB also?

To me it does sound like safe bet to try using the PCI USB card before you roll back to OS 3.5. Also, have you double checked your DAW settings again (such as making sure your clock source is set to external ). Also, perhaps unrelated, but is your TI sending master digital sync, or is the RME set to master with your setup?

This post has been edited 1 times, last edit by "Serena-G" (May 26th 2010, 8:02am)

Viron

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Thursday, May 27th 2010, 12:02am

Serena,

New machine is all new hardware, including the RME Fireface. Same exact DAW, Cubase 5 32bit. Yes keyboard and mouse are both USB. My wording was poor as I'm not using both the RME and Virus ASIO drivers at the same time. I don't even think that is possible. :)

I will give the PCI USB card a shot just to see if that makes a difference. Any other suggestions in the meantime feel free anyone!

-Viron
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