virus ti snow not coming up correctly!

  • hi there, i had my virus for about a month and only recently i had a problem witch when I open the virus this error comes up in the virus control diagnostic

    " Another application is blocking your connected Virus devices. You Need to quit it first before Virus Control can connect and use it "

    but I dont seem to find anything else that is using the virus control?
    help please?


  • and as well i am unable to do an update as the following message comes up:

    Virus TI is in use by the virus control plugin or the virus control centre. Please close all the host applications and the virus control centre...

    where do i find this?? :)