Dear fellow Virus TI2 users,
I have recently been experiencing a problem that I am struggling to work out even with the help of Access Support..
My problem in brief:
when I load my virus plugin software in logic it comes up with the message ... \'MIDI driver failed - the midi driver failed to start or is not properly installed. this can happen if you have too many USB devices connected. Also try installing the software again\'
I have tried removing all other usb devices AND re installing the software (also have tried changing buffer size within logic and processing speed etc, giving logic a reboot every time).... still have the same issue... I know the Virus is USB hungry but even when I remove EVERYTHING I have the same issue.
I have just upgraded my computer: 4.29 GHz Intel Quad Core i7 16 GB 1600 MHz DDR3 NVIDIA GeForce GTX 770 2048 MB Software: OS X Mavericks 10.9.2 Virus software: 5.0.8.00 (which I have re-installed a few times to make sure)
I am using Logic 9 - Version 9.1.8 The motherboard I have (GIGABYTE 787X-UD7) supports 8 USB 3.0 ports and 2x thunderbolt ports.. Surely this machine should satisfy the needs of the Ti2.
Other heavy duty synth plugins seem to work fine ie. Omnisphere
I NEVER had this problem while i was using my previous set up: early 2008 iMac 2.8 Ghz Intel duo core also running mavericks 10.9.2 I\'ve been using my Virus Ti2 for nearly everything for the past 2-3 years and it has become a integral part of my sound. Its really slowing down my workflow while not having it fully functional! Desperate help needed!!
support told me this :
Thank you for your email. In this case I recommend to remove the entire TI OS suite from this Mac with the help of the Access uninstaller which you will find here:
APPLICATIONS -> ACCESS MUSIC
Additionally please remove the Virus Midi driver under
[macintosh hd]/[library]/[audio]/[midi drivers]
Whenever this has happened, please shut down the Mac, wait a few seconds and then restart the computer again. Next repair the disk permissions with the help of the "disk utility" program which you will find under
APPLICATIONS -> UTILITIES
and then install the very latest OS once again on the Mac and the TI and see if this helps. To install the TI OS again on the TI hardware, please unplug the power from your Virus TI and remove any other cable going from/to the TI. Wait approximately 30-60 seconds. While plugging back in the power only, hold down the EXIT button. This will force the unit into USB UPDATE MODE. Next try again to load in the very latest OS and check if this helps.
I have spent today following these steps above...
I completely unintalled virus software + midi drivers
repaired my disk permissions,
reinstalled latest available Virus TI2 software suite.
When I first re booted and checked if it had worked it gave me the same warning message -
‘G-Raid device detected on the same USB Hub.. please re configure USB set up and rescan..’
When I removed the device in question, and re launched the TI2 software suite, I managed to get passed the MIDI driver failed message, and I thought I was getting somewhere…. However now NO AUDIO OVER USB was getting to logic from the TI OS!
I can see MIDI is triggering the virus because the level meter under my first patch on the Virus TI2 lights up when I press my keyboard…. yet in logic I am receiving NO audio over USB whatsoever.
I mention that because I have then tried plugging analogue outputs 1/2 on virus into my sound card and bang, audio returns, exept its frequently with problems such as stuck notes/latent response….. MIDI is travelling to the virus TI2 over USB , but audio is not returning….
- I have tried changing some settings on the TI2 like sample rate 44.1-48kHz .. no difference, clock source internal/auto.. no difference.
My problem still persists, now its a case of - RANDOMLY unplugging and plugging my keyboard USB a few times, unplugging and plugging my virus USB, only sometimes (rarely) will the virus software will load..currently very..very.. unreliable.....
Even when it does load after 20 attempts, again no audio over USB, only analogue audio which, like I mentioned, has problems all over the place i.e. timing issues + artefacts… what shall I do !?!?
Does anyone have any further suggestions??