After a power loss...my Virus died.

  • Today a power loss occurred, and my Virus was connected in sleep mode.
    I was away, after about 1h and a half, I arrived home and switched back the main power.
    Virus was off. Unplugged-replugged, nothing.
    Unplugged-replugged with the various combos (arp edit, exit, exit-tap) and sometimes random-crazy leds turn on, sometimes they don't...but...anyway...Virus isn't functional at all.
    Here's a little video to see how it behaves:


    https://drive.google.com/file/…3U2o0ZFk/view?usp=sharing


    I hope it's the battery that died while staying off (my Virus is second-hand so it has the age)
    I already opened a ticket with Acces, I hope I will resolve things soon.
    :(:(:( Sad day, today.

    -Windows 10 Pro 64bit DAW (Asus ROG Maximus XI Hero + i9-9900)

    -Steinberg Cubase 10 + Steinberg CC121 Controller
    -Steinberg MR816 CSX + Behringer ADA8200
    -iConnectivity MIO10
    -Virus TI2 P0lar
    -Waldorf Pulse (1)
    -Waldorf Blofeld

    -Yamaha AN1x
    -Yamaha Reface DX
    -Clavia Nord Modular G1 Expanded

    -Moog Minitaur
    -Maschine MK3

    -Elektron Octatrack MKII

    -Adam A7X
    https://soundcloud.com/daksha

  • Ohhh, god. Sorry Chris this happened to you too :(
    I saw this one also: http://www.virus.info/forum/in…r-Keyboard-does-nt-start/
    That's exactly the same behaviour of my Virus.
    I think I'll send it to Germany.
    Just 3 questions for you: does it works fine for you after the repair?
    Can I ask you, please, how much time did they get to repair it and how much did it cost to you? You can also PM me.
    Thanks again Chris :)

    -Windows 10 Pro 64bit DAW (Asus ROG Maximus XI Hero + i9-9900)

    -Steinberg Cubase 10 + Steinberg CC121 Controller
    -Steinberg MR816 CSX + Behringer ADA8200
    -iConnectivity MIO10
    -Virus TI2 P0lar
    -Waldorf Pulse (1)
    -Waldorf Blofeld

    -Yamaha AN1x
    -Yamaha Reface DX
    -Clavia Nord Modular G1 Expanded

    -Moog Minitaur
    -Maschine MK3

    -Elektron Octatrack MKII

    -Adam A7X
    https://soundcloud.com/daksha

  • Thanks so much Chis!! Access support sent me tonight the contact of their service center in Germany, I filled their online form for service request this morning, I'm waiting for them to answer.
    The Virus is already packed and ready to be sent.
    In this 3-4 weeks I will take the opportunity to study more deeply N.I. Maschine :rolleyes:

    -Windows 10 Pro 64bit DAW (Asus ROG Maximus XI Hero + i9-9900)

    -Steinberg Cubase 10 + Steinberg CC121 Controller
    -Steinberg MR816 CSX + Behringer ADA8200
    -iConnectivity MIO10
    -Virus TI2 P0lar
    -Waldorf Pulse (1)
    -Waldorf Blofeld

    -Yamaha AN1x
    -Yamaha Reface DX
    -Clavia Nord Modular G1 Expanded

    -Moog Minitaur
    -Maschine MK3

    -Elektron Octatrack MKII

    -Adam A7X
    https://soundcloud.com/daksha

  • Just to keep people informed, my Virus left to Germany yesterday for service.
    ||

    -Windows 10 Pro 64bit DAW (Asus ROG Maximus XI Hero + i9-9900)

    -Steinberg Cubase 10 + Steinberg CC121 Controller
    -Steinberg MR816 CSX + Behringer ADA8200
    -iConnectivity MIO10
    -Virus TI2 P0lar
    -Waldorf Pulse (1)
    -Waldorf Blofeld

    -Yamaha AN1x
    -Yamaha Reface DX
    -Clavia Nord Modular G1 Expanded

    -Moog Minitaur
    -Maschine MK3

    -Elektron Octatrack MKII

    -Adam A7X
    https://soundcloud.com/daksha

  • Just an update for you all here..my P0lar is back from service, they changed the mainboard and seems to work just fine...I'm just testing it with some heavy project :)

    -Windows 10 Pro 64bit DAW (Asus ROG Maximus XI Hero + i9-9900)

    -Steinberg Cubase 10 + Steinberg CC121 Controller
    -Steinberg MR816 CSX + Behringer ADA8200
    -iConnectivity MIO10
    -Virus TI2 P0lar
    -Waldorf Pulse (1)
    -Waldorf Blofeld

    -Yamaha AN1x
    -Yamaha Reface DX
    -Clavia Nord Modular G1 Expanded

    -Moog Minitaur
    -Maschine MK3

    -Elektron Octatrack MKII

    -Adam A7X
    https://soundcloud.com/daksha

  • Yeah, and right the day of Beethoven's 245th anniversary :thumbup:
    Sadly it was out of warranty...

    -Windows 10 Pro 64bit DAW (Asus ROG Maximus XI Hero + i9-9900)

    -Steinberg Cubase 10 + Steinberg CC121 Controller
    -Steinberg MR816 CSX + Behringer ADA8200
    -iConnectivity MIO10
    -Virus TI2 P0lar
    -Waldorf Pulse (1)
    -Waldorf Blofeld

    -Yamaha AN1x
    -Yamaha Reface DX
    -Clavia Nord Modular G1 Expanded

    -Moog Minitaur
    -Maschine MK3

    -Elektron Octatrack MKII

    -Adam A7X
    https://soundcloud.com/daksha