Hi guys...First of all please let me make clear that i did create a support ticket to Access, however I'm not receiving a confirmation email so, not sure if they have received my query. Below I'm copying the same ticket created.
Hi there,
When I load the TI software (TIS) the following comes up
Virus TI has discovered a setup problem. The host is using an odd audio interface buffer size which causes communication problems. Please adjust the buffer size to any of the following sample values instead: 64 128 256 512.
Now my sample rate actually is 512 and the above error still comes up. So far I have tried the following without success of getting rid the message:
-changed buffer size to 64 128 256 512
-reinstalled soundcard
-reninstalled Virus
-downgraded virus to previous version
-upgraded again to latest version
-tried older version of my DAW
-changed USB port (which is on a dedicated PCI slot, so the virus is on its own)
-switched audio driver to asio4all
-switched back and forth to 48khz and 44.1khz sample rate. The virus is set to automatic/external.
Please note that the error doesnt come up when i load the 64bit version of TIS, however I have unfinished projects that use the 32bit version and the error does come up every single time.
Extra info: I use FL 12.3 and have 32GB of RAM installed. My OS is Win8.1. My virus is desktop TI2. Any tips are welcome!
Thank you,
Mario
