okay , downloaded the latest from access
install on windows 10 64 bit went fine ...
updated Ti keyboard no problems 5.1.7.00 went fine
reconnected same usb connection to Virus desktop
updated Ti Desktop no problems 5.1.7.00 went fine ..
reconnected same usb cable to 2nd virus desktop.
command center shows the name of the device as % and that the device needs an Update
it also indicates no TIOS found.
Attempted to load 5.1.7.00 finds the device via USB ti desktop says connected. starts load process then fails ..
Microsoft logs the error
Could use some support , Marc ! any thoughts ?
I've tried the power up with the exit key pressed and it still executed the same problem when I tried to upload..
Virus Bios is 1.03
Log Name: Application
Source: Application Error
Date: 1/17/2018 11:45:17 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-6FBSISA
Description:
Faulting application name: Virus Control Center.exe, version: 5.1.7.0, time stamp: 0x59ccfe33
Faulting module name: Virus Control Center.exe, version: 5.1.7.0, time stamp: 0x59ccfe33
Exception code: 0xc0000005
Fault offset: 0x00000000000407f3
Faulting process id: 0x2568
Faulting application start time: 0x01d3901713ce0870
Faulting application path: C:\Program Files\Access Music\Virus TI\Common\Virus Control Center.exe
Faulting module path: C:\Program Files\Access Music\Virus TI\Common\Virus Control Center.exe
Report Id: 9512f4ce-8389-4645-b929-20515c6d2241
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-01-18T04:45:17.481321400Z" />
<EventRecordID>3734</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-6FBSISA</Computer>
<Security />
</System>
<EventData>
<Data>Virus Control Center.exe</Data>
<Data>5.1.7.0</Data>
<Data>59ccfe33</Data>
<Data>Virus Control Center.exe</Data>
<Data>5.1.7.0</Data>
<Data>59ccfe33</Data>
<Data>c0000005</Data>
<Data>00000000000407f3</Data>
<Data>2568</Data>
<Data>01d3901713ce0870</Data>
<Data>C:\Program Files\Access Music\Virus TI\Common\Virus Control Center.exe</Data>
<Data>C:\Program Files\Access Music\Virus TI\Common\Virus Control Center.exe</Data>
<Data>9512f4ce-8389-4645-b929-20515c6d2241</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>