That is exactly the main problem: Nobody from Access is shedding any light on the situation.
My guess is Marc is no longer around at this point to address these concerns. Jorg Huettner(support engineer) also seems to have departed
Posts by djantimatter
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Display MoreGuys, before filling a lawsuit. don't you think creating a universal petition would be more effective?
I also spoke to someone at access company, he was insisting that the developer team are working on the software to make it ready for the aforementioned macOS Catalina and beyond including windows 11 which is not fully compatible with the virus control.
we need to know, if access could have developed and made any progress towards making a compatible driver for the virus ti or not!
we have to find a way to find out what kind of issue has stoped or slowed them them from developing the compatible 64bit driver.
they might re-writing most of the codes from the scratch since they might have used 32 bit technology in their driver that need to be address to 64 compatibility which takes a lot time.
Please if someone from access company read this message please demystify the situation.
Appreciated
Best Regards;
Hekmat
Whom did you speak with? Every time I've contacted them I've been brickwalled with a generic "we have nothing to share" answer.
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At this point I'm looking into filing a lawsuit as under consumer protection law, Access has sold me a product which doesn't work as advertised. I'll keep you up to date on the progress of this.
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Funny that half the comments on the Kemper update are about the Virus.
Those are rookie numbers, we need to pump those numbers up.
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And another Kemper update…….https://www.facebook.com/kemperamps/posts/5170714116278203?__cft__[0]=AZV2bdcfQY94gi88QpDKmAaeHg-LCXr37XLg4NnSpfOoZjVyz12SFuTArkF9yOHDmVwAODfrUay3p71A0fdzCtjmtfuJpgSquzfiAyO6oCooHira2ce6d_lFt_gmogFyqB9a66gNo8buMtJXadsFTUGWAA1n1lBptr4ajT5O1HGMCA&__tn__=%2CO%2CP-R
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soundtower ? never ever … crappy sw editors
You guys thought about midiquest ?
Are they really that bad? Was planning on getting their editor for my OB-6.
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Doesn't work on Windows 10 for ARM either. Installation goes fine but the plugin and Virus Control software simple cannot find the Virus.
This is just ridiculous at this point.....
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And another Kemper Update...........https://www.facebook.com/kemperamps/posts/5060649577284658
I swear, I'm actually thinking about filing suit at this point for false advertising.
*edit - left a comment asking for a Virus driver update and they deleted it in less than 5 minutes.
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That's interesting. Are there any other reports on that incompatibility issue with Windows?
It seems to be a one off so far. I wouldn't be surprised if the PC drivers break at some point as well. At this point I just want an answer from Acces on what they will do about this. It's been two years.
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Heads up, I've gotten a report via the Facebook group I admin that the latest Windows updates break the drivers on PC making the Virus unfindable.
https://www.facebook.com/group…4163516337019600/?__cft__[0]=AZWIakD34iTX9Vzy22h4QjMh6_0zApSnaLeN2DpUAniYj1zXEXaV_yzD3-XUYAqWwONgPY1VRjufScUn1FO8iD7wPWeBYN6nm1v-q9QgKMbmxwdM2upHmLhEhWCipjZmLQZyfDnFAqBcwHgExsXNDx8-&__tn__=%2CO%2CP-R
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Which indicates the development resources are available…
They are, but they choose to ignore a significant portion of their user base.
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Unbelievable, Kemper just announced a new beta 4 days ago which is iOS compatible and compatible with the latest Mac OS versions..................
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Yep.. It's still the same joblisting.
It makes you think no one wants to work for
a shitty company like Accessthem...But more likely Access probably doesn't even want the position to be filled..
Otherwise they would've put some more effort in it...
At the very least they could've put the joblisting on Indeed.com or jobscout24.
Now the listing is just hidden away on some website that's only visited by a few thousand people..
No, it's not. The Kemper site was advertising the same listing and has been taken down there and replaced by a different listing. They just didn't update the Access site.
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It's a software job. Here is Google's translation:
"We are looking for someone to strengthen our development team
Software developer
Your tasks include the further development and maintenance of our platform-independent software framework and the embedded and desktop applications for our products.
Your profile:
• You are fluent in C / C ++
• You have experience with larger software projects
• You have a good knowledge of at least one of the following platforms: Windows, Mac OS X, iOS
• You are a team player and ideally have a musical background
We offer an exciting job in the music industry, a friendly and creative working environment, as well as the opportunity to contribute your own ideas and actively shape the entire product development process.
If you want to become part of our team, send us your brief application using our contact form."
Wrong page, they posted this link on facebook: https://www.kemper-amps.com/jo…XMwCoYb8#a-job-software-2
And to clarify, it was the same listing back in September on the Kemper amps site as the one you posted just now from the Access site which hasn't been updated in eons..
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Where do you see this? The job position is still listed here:
That's for a hardware development engineer. Previously it was for 'Software Developer Audio/DSP'
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Looks like Kemper finally hired a new DSP/C+ developer. Hopefully this means an update will happen soon.
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+1 We've been waiting since October 2019 at this point. I also bought a new TI2 last year based on the fact that they said they would update it.
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Could you as a developer (Access) have foreseen this in the past? Not really. Now the task at hand to make it compatible with the ARM architecture makes it even more complicated than it was before and boy it would mean a full code overhaul. So I'll go on a limb here and guess that Apple knew what was coming and correctly scheduled it on their last intel branch models and quote 'security' as their main reason, taking away scrutiny from the M1 that would have caused the same issues and even on a lower architectural level.
As for my previous statement about Access not being at fault for Integration part, I stand by it. Also they do their due diligence by making sure the information is available on their site and forum that Mac currently has issues. The one part where I do agree with you, is that their transparency in regards to the future and a possible resolve, are sub-par.
I work for a developer/electronics manufacturer which uses both iOS and MacOS so I have background knowledge of how this works. Apple does release confidential memos notifying developers of upcoming changes in each OS version when they start to appear beta builds for SDK holders. These changes are known well enough in advance so that developers can make necessary changes to maintain compatibility. So that part of your argument is invalid.
Also, I am acquainted with Sean Costello who is the driving force behind Valhalla DSP. He recently posted that it took him a day to re-code one of his plugins for the new M1 platform - https://www.facebook.com/ValhallaDSP/posts/10158708762617226 He's also released M1 compatible builds of his commercial plugs for the new platform as well within a month of the new platform becoming fully available. So this is not the massive code overhaul you are describing, even with the simplistic GUIs he is using in his products.
So from my perspective based on my knowledge of how these situations work, Access/Kemper and Ploytec had MONTHS of advance knowledge of these forthcoming changes with Catalina. The problem I often find is that many developers either wait until the last minute to get their code compatible with new OS releases or don't do it until the new OS version is already released to the Public. Ploytec updated the drivers and passed them on within a reasonable amount of time so the fault for this lapse lies squarely with Access/Kemper.
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I'm not sure who that comment was directed at "it's more than just some settings". Absolutely it's Apple who have made significant architectural changes - firstly the move to only supporting 64-bit (which is what this thread is about really) - and then the move to user-mode drivers going forward.
However Access have been completely non-comital around whether they are going to update their Mac software or not. That's unacceptable. Some of us would quite happily pay for them to work on an update.
Also I strongly disagree with your comment around the buyers of a new TI hardware being at fault and negligent if they don't research Mac compatibility. Access should be actively highlighting the Mac compatibility issue. If they aren't then it's Access that is negligent and at fault.
+1. I bought a new Darkstar last year thinking they would eventually sort this mess out.
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Nice idea, but NI have a pretty poor track record supporting their own computer integrated hardware, let along take on an offering from another company.
* I invested in Kore 2 for example - and this was abandoned by NI after a while.
* Similarly support for my Machine MK1 hardware has also been officially terminated (although there may be workarounds).
As with Access's support for the latest Mac OS's - all of this just puts you off buying hardware that relies on computer integration. It's not that cheap - and we've lost all trust in the vendors providing long term support.
The best solution would be a class compliant MIDI over USB only USB with a plug-in and new librarian app really. This would make the TI series future-proof
