from what I can see, both tickets are just reminders that you're waiting for an answer on ticket #SI00119812 - which we have sent you on 30/07 (two days ago). and you sent us a reply a couple of minutes ago to this particular mail. i'm not sure what's missing here, apart from your issue not being solved as yet. just for the ticket #SI00119812 you've already received three replies.
Is this reply for me Marc cause I don't have that ticket no: in my email records?
OK Marc thank you.
I think we'll have to describe this as a hardware fault.
It can't be anything I'm doing wrong as both my Ti2 are setup identically but behave differently.
Are there Access repair specialist in the UK?
Paul
Marc,
If you look back, from my first post to the last I am asking for help and advice.
By that very action I am opening myself to the option that it could be me doing something wrong, or that there is something that could be done to fix the problem that I'm unaware of.
I thought that was the point of a forum to share experiences and be advised by others who may be more informed.
All I needed was clarification; 'am I doing something wrong?', 'this will fix it', 'it is a software problem', 'it is a hardware problem', not the patronising reply I got above.
Regards
Paul.
The two latest questions I got no follow up replies/second replies from were (Ticket ##SI00120324) and (Ticket ##SI00120615).
Thanks
Paul.
By 'pilots error' I assume you mean user error; ie me doing something wrong?
Well both of my Ti2 are setup identically but the Darkstar has no MIDI OUT at all.
Do I assume that if this is a hardware problem it is fixable? Or do I just get a refund and look for another one?
Regards
Paul
Yes, got exactly the same issue.
You submit a question, get a reply that requires another response, and then you hear nothing.
It's happened at least three times to me. One initial reply just suggested something I'd already tried and outlined in my first query!
Does anyone have any help on this matter?
No MIDI OUT in standalone or in USB mode.
I think it is looking more like a hardware fault than a software issue.
Thanks
Paul.
Yes, that is right. I know that.
However, I now own two Virus Ti2 and one works fine. MIDI OUT transmits whether connected via USB or in Standalone mode.
This new one (2nd hand) is a Darkstar Ti2 and the MIDI OUT will NOT work when connected via USB or in Standalone mode.
Frustrating me like mad as it is immaculate, but I can't use it without a MIDI OUT.
Could it be as simple as a bad socket or dry joints?
Should I return it?
Paul
Just got a 2nd hand TI2 Polar and discovered that the MIDI OUT socket doesn't transmit any information.
MIDI IN works fine, and MIDI THRU passes info correctly but there is nothing from the OUT.
I've reinstalled the OS (5.0.8.00) and performed a Factory reset/configuration reset with no fix.
All appears to work correctly over USB using Control Centre or as a VST in Cubase.
There are no parameters I know of to turn off MIDI in/out/thru so has anyone got any ideas what the problem could be?
Thanks
My TI2 Polar pitchbend does a similar thing. Running OS 5.0.8.00
While playing, after an undetermined time the pitch will go 'pe-oing' for a brief second as if the pitchbender had been moved very rapidly.
The upper pitch limit is then compromised but not the lower limit. So if set -12 and +12 the upper level struggles to get over 11and a half.
Switching into standby and back on fixes it until the 'pe-oing' happens again sometime later and the pitchbend goes wrong again.
