Beiträge von commodore

    of course. if everybody would have the problem, it would have been addressed by now. please contact support by email. they'll help you out.


    Hi Marc,


    I did contact support, and they passed along my logs to the engineers. So no solution yet. Just wondering if someone on the absolute latest Win 10 x64 OS can confirm its working, or help to troubleshoot my issue.


    Thanks!

    Hi All,


    Just wanted to contribute my BSOD problem I am having in Windows 10 x64 bit. I've already contacted support, and I've given them all the info they need to further investigate this issue. Which was passed along to the engineers to figure out.


    I have no problems until I put my virus to sleep or unplug the USB connection. Once I do either I get a BSOD. My log files indicate the following:


    crash dump file: C:\WINDOWS\Minidump\083116-7984-01.dmp
    This was probably caused by the following module: virususb.sys (VirusUSB+0x2184B)
    Bugcheck code: 0x7F (0x8, 0xFFFFA88040398B30, 0xFFFFA880401F3FA0, 0xFFFFF802C4E5184B)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\WINDOWS\system32\drivers\virususb.sys
    product: access Virus USB Audio Driver
    company: access
    description: access Virus USB Audio
    Driver Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: virususb.sys (access
    Virus USB Audio Driver, access).
    Google query: access UNEXPECTED_KERNEL_MODE_TRAP


    So it is clearly caused from the virususb.sys driver somehow.


    Can anyone confirm that they can put the virus to sleep or unplug USB on the latest Windows 10 x64 OS without getting a BSOD?


    Thanks!