what do i need to do to run into the problems you line out? can you post some more details on your setup? like for instance which sequencer you're using, which mac os etc? also, does the problem persist when you playback the tutorial song?
marc
I've been working with Jörg Hüttner via email troubleshooting over the last few weeks. He has been great, by the way -- very timely and thorough responses -- and some of the solutions he gave me seemed to get things straight, but alas, only temporarily.
I have tried the Virus with 2 computers: Late 2013 iMac and Mid-2012 Macbook Pro. Both machines were tested with the Virus as the ONLY USB device attached. OSX Yosemite on both, TIOS 5.1.0. Tried Logic Pro X and Ableton Live 9 on both machines. Behavior is the same across the board:
- If I use the Virus controlled via MIDI DIN, with no USB cable attached, all is well.
- If I connect a USB cable and launch Virus Control, I will experience one or more of the following issues, and can only return the Virus to a useable state by rebooting it:
1) notes are delayed or hang, and the Virus only generates sound on MIDI Channel 1.
2) I can play 3 or 4 notes "normally", then there is a loud crackling/static noise and the Virus falls silent.
3) Virus makes no sound at all on any channel.
4) Virus responds normally, but only on channels 1,3,5,7,9,11,13, and 15.
5) Virus makes a constant horrible digital squelching sound at maximum. Its not MIDI, it's digital noise.
The same behavior happens when used as an AU in Logic and as an AU or VST in Live. Sometimes, exiting Virus Control allows me to continue to play the Virus normally as a "Single" sound, but other times, the silence or suppression of even-numbered channels continues until I shut down and restart the hardware.
I bought the Kanex adapter as a way to isolate the Virus to its own high-bandwidth USB root hub, since Macs share the root hub with things like the built-in camera, thinking my issues were the result of congestion on the USB bus. But I get the same behavior on every USB port, hub, and device I've tried.
As far as the tutorial song goes? I was able to play it exactly once in Logic X and hear it as "normal". I was so excited thinking that I managed to get it working, but when I tried to reopen and play it back a second time, silence. I think I got it to launch again a couple of times after that, but only some instruments sounded (odd channels!) and everything was out of time. It never loaded or played back properly from Live. It never worked on the Macbook, iMac only.
I am now at the point where I am debating keeping the Virus and simply doing without any software functionality or sending it back since I'm still within the return window.
