solved
Sent an Email to access and got a simple solution:
Access:
The very first thing I would recommend to do is to reset the TI Polar. Please unplug your TI Polar from the computer and unplug it from power. Also remove any other cable going from/to the Virus TI. Wait for approximately 1-2 minutes. Next only plug back the power into the TI. Then reset the unit by holding down the Arp section "EDIT" button for a few seconds while the unit is in standby mode. Whenever this is done and the TI has booted up correctly try it again.
With best regards,
Access Music Tech Support