I had this problem with my new MacBook Pro the first time recently - it worked fine after putting the virus to sleep and replugging usb - also try one of the other usb-c ports - once it worked I’ve not had any further issues.
I had this problem with my new MacBook Pro the first time recently - it worked fine after putting the virus to sleep and replugging usb - also try one of the other usb-c ports - once it worked I’ve not had any further issues.