Posts by MagicJukebox

Quote from Sacguy71

I think that the reason why nothing is done to support new technology from Access Kemper Music and I blame Kemper and would tell him that to his face too is the following:

a. Kemper does not give a fuck about Virus owners

b. Kemper is short of technical resources to update drivers and software for Virus hardware

c. Kemper is making more money on the stupid lame Kemper amp hardware.

d. Access Music is low on cash and resources to invest in software updates and future hardware design

Waldorf and other companies went broke and pulled the same horse shit on synth owners in the past before venture capital bought them and put cash and resources to new software and hardware updates. I like my Virus TI2 that I bought last year and will use mostly as stand alone hardware to record the audio without the plugin in spite of the crude interface. It is still better than my Moog Sub 37 that has less features and cruder user interface. Hell for fucks sake the Kemper Access Music people do not even support this forum as it has been invaded by spammers posting sports better horse shit all over it.

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I totally agree with all of the points made above, especially "C". As a guitar player, I can't believe some guitarists are using this low-quality amp simulator. It's way too expensive and it sounds like crap. I recently attended a live show and was so shocked at how poor the guitar sounded... that is, until I noticed the Kemper amp on stage. They actually give them away to YouTube influencers in order to boost sales.

It's 2023 and I can't stay on 10.14 forever just because of Access/Kemper incompetence.

Yesterday, I fixed the S/PDIF port on my audio interface so I now have enough audio inputs to connect my virus. Before I upgrade macOS, I have a question: will I still be able to use the Access Virus plugin for MIDI and to program the Virus? In other words, is it only the audio that is going to be broken or is if MIDI as well? If MIDI is also broken, I guess I'll need to buy a 3rd-party solution, but I'd prefer to use the Access plugin as I'm used to it.

Thanks!

I was experiencing the same Illegal SPDIF input clock rate error when opening the Virus. I fixed it by disconnecting the S/PDIF IN cable on the Virus since I only need the Virus output. It works now! I hope it can help someone.

Quote from DovGoldman

MagicJukebox, I am quoting the email I just received seconds ago from Jani of Aura Plug-ins:

Hi Dov,

Yes our product works on macOS 10.15 and greater (intel or arm) with USB audio and MIDI.

Here is the guide: https://docs.auraplugins.com/k…b-audio-with-every-macos/

Kind regards,

Jani Kervinen

AURA Plugins Team

Access’s lack of support for their product is maddening, especially because they continue to sell it!

That said, the Virus is truly incomparable. With Aura Plug-Ins’ product, it continues to do what it was designed to do.

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Thanks for the info. Oh right, that aggregate device thing. I remember trying it but the audio was glitching a lot. It was unusable and I gave up. I should probably try again...

Quote from DovGoldman

MagicJukebox what about the Aura plug-in doesn’t work for you? Just curious…

Simple: it doesn't do audio via USB. I bought the Access Virus TI specifically for its Total Integration capability. The thing is I have a lot of old external synths connected to my audio interface. I don't have any more inputs for the Virus.

It's not a Virus TI anymore, it's a Virus BI (Broken Integration), and I'm not happy about it because:

1. I paid a big price for Total Integrationm and I lost years of not using my expensive Virus. The problem started in 2019. We're now in 2022.

2. Access kept copy/pasting the same generic answer to everyone who inquired about Mac support:

"Thank you for your email. We're sorry to say but we do not have any news in regards to macOS Catalina or macOS Big Sur compatibility at this point. We will post news once we have any.

With best regards,

Access Music Support"

3. Now they don't bother replying and are ignoring their customers.

4. Access is still selling the Virus, and advertising it as TI: "VIRUS TOTAL INTEGRATION™ technology to seamlessly integrate it in to a DAW based workflow" on their site. This is complete BS for Mac users. And after verification that is 100% illegal, at least where I live.

5. If only they had the decency to apologize and be transparent about the issue. But that's not how they proceed. Read the comments on their Facebook page, you will see they never reply to anyone.

I'm usually not one to complain, but this whole situation is a TM (Total Mess). I'm surprised none of the big magazine (Future Music, Computer Music, etc.) are talking about this. We should ask them to investigate and try to get real answers from Access.

I'm now thinking of upgrading up from Big Sur and leaving my Virus TI behind. I can't use the latest version of Logic and Kontakt just because of that issue with the Virus. I tried the Mystery-Islands workaround but it's not as elegant as the Virus TI plug-in and not good enough for my needs.

I won't sell my Virus for now in case the Access team decides to work on a new driver. But they don't even bother answering emails anymore, so that's not a good sign.

In the meantime, if any of you guys would like to do a crowdfunding of some sort I'm in! Or maybe there's a way to do a class action against Access?

That thread should be renamed "Virus TI not compatible with MacOS Catalina / Big Sur / Monterey / Ventura"...

Quote from dysamoria

I wrote to the driver developer company with the following:

Someone there replied to my inquiry with:

I asked:

and he replied:

🤷🏽‍♂️

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If the Ploytec driver is up to date, Access probably doesn't have the resource to update their own software. They should ask their user base for help. I'm sure most of us would be happy to contribute financially to get an update.

Quote from Marcosdj

https://auraplugins.com/product/access-virus-editor/

Mad that a third party company can get it to work but the manufacturer can't (or won't)!

I don't think Access has the staff resources to do it. Sadly, I heard they are slowly going out of business.

Quote from abraxa

Marc Schlaile still works for Access Music but he stopped posting here in 2019: https://www.virus.info/forum/i…hp?user-post-list/6-marc/

Their Facebook and Twitter profiles are abandoned in virtually the same way. That is a very bad look for Access, sad to say. I wish it were different but it's obvious that the management decided to avoid their customers instead of being open and transparent. In that sense we can be grateful that they keep this forum up.

His last post is interesting... "we are waiting for the company who wrote the driver we use."

The company who wrote the driver actually released a CoreAudio version of the driver:

https://www.usb-audio.com/download/

It looks like they were actually interested in updating the Virus back in 2019, but for some reason they couldn't update it.

Quote from djantimatter

Access/Kemper posted that they are looking for a DSP developer again. This company has become a bad joke at this point......

Most likely to update their Kemper profiling amps. There's a lot of better sounding digital amps on the market (like the AxeFX) and cheaper options so they probably need new devs to keep up with the competition. If they were looking to update the Access Virus software, they would let us know.

Quote from angelo_kk

Here we go !

Audio & Midi ready finally from MysteryIsland Editor plugin.

https://docs.mysteryislands-mu…pC8qVfqCLG7Jh8NNe7hjisx9c

Wow! Great news. Did anyone here tested it?

Quote from djantimatter

Access really need to get off their asses and fix this. Especially in light of this new announcement from Steinberg: https://forums.steinberg.net/t/vst-2-discontinued/761383/2

Given the lack of communication from the company, it's becoming clear that things are not going well for Access Music/Kemper Amps. They most likely don't have the staff and budget to work on an update. I think their days are counted unfortunately.

Strange answer. They did update my forum name in May 2020:

"Thank you for your email. We changed the username now.

With best regards,

Access Music Support

"

Salut Maxime!

Veux-tu dire que tu veux une instru pour chanter dessus?

Hi,

Email support@access-music.de and they will update your username.

Great to see they've updated the site. I hope it means the Virus is not dead.

The video tutorials are also back on the site. The previous Flash videos couldn't be played on modern computers.

https://www.virus.info/support/videos

Quote from ip_unicorn

Thank you for your answers. I tried flash player alternatives. But it did not work for me.
I am going to check vimeo. Maybe I have luck finding some tutorial videos in

decent quality there.

Did you find a solution? If not let me know. I may be able to do something to help you.

Quote from RAFH

Their website needs a major overhaul as it is functional, but obviously could use some TLC and refactoring/updating, which I'm sure they are aware of but just do not have the resources to dedicate to the task.

Not only their website, but their outdated plugin and software too! Given the lack of communication from Access, their whole company probably needs a major overhaul.

Quote from Forerunnerz

Hey all! I have an update! I'm currently running Mac OS Big Sur , with a windows 10 partition. And I just got my TI Snow through USB working on the windows side! No magic, or tricks. Just partitioned the drive, installed windows 10, installed FL Studio 20, and installed the 64-bit version of the virus software suite.

Sound works just fine, only set back is the plugin is REALLY small. I haven't been able to figure out how to resize it, but for now it'll do.

Thanks for sharing your experience, but this is nothing new. The plugin is still compatible with Windows 10, either on a Mac or on a PC. What we need is compatibility with macOS and M1 Mac computers. I need to use the plugin from Logic Pro on macOS.