No audio output from Virus Classic

I have two Virus Classic desktop synths. Both are running OS 4.9. One was in storage for two years. I powered it up yesterday, and there was no audio output. The demo song runs but cannot be heard. Otherwise the settings are the same as the working Virus in my studio. What could be the cause of this problem, no audio output?

Good question. The answer is no. The A and B RAM Banks are now the same as C and D ROM. What does that indicate?

Thanks, marc. I emailed support. I hope that the fix will be easy and not too expensive.

Yes, I think that I could. However, the Access Manual says that there are no user-serviceable parts. Is the battery soldered to the circuit board?

Also, I understand that RAM banks A and B are lost. But why woudn't banks C and D produce sound?

I emailed Access Customer Support, but didn't get a confirmation yet.

typhoon

Hi,

I received a reply from Customer Support. They said to change the battery myself. But the fact that banks A and B are not empty, but rather hold copies of banks C and D is not consistent with an empty battery. I'll change the battery and post the results.

Just to close this out. My gut feeling is that the circuit board failed, not the battery, since Banks A and B are not completely empty. The module was in storage, and may have experienced temperature stress, causing a component or solder joint to fail. So I decided not to break the warranty seal and to let the pros look under the hood. typhoon