Ableton + Virus-issues (wrong midi-notes, connectivity-issues, bit-crushed sound)

  • I'm new to the virus and have unfortunately struggled a lot with:


    1. Connectivity-issues: ableton not recognizing the virus, have to turn it off an on, or even restart live/the imac.


    2. Latency-issues all over the place. Suddenly working, suddenly not working. I've read around the forum for some answers and it seems a lot of people are having similar issues as I do.


    3. Sudden bit-crushed sound: for no apparent reason. Solved by restarting virus, restarting live or restarting imac. This is a SERIOUS bump in workflow...and has made me stay more away from the virus than I'd like just because it is so annoying.


    3. The virus is recording wrong midi-notes to live. When I press the key D, live records F. Constantly I have to play four half-notes below on the virus to get the "right" note into live... Have found ONE other post about this, and the solution was resetting the virus. Unfortunately resetting the virus does not help for me... How do I get past this problem?


    I followed one tip, to connect the virus to the usb-port closest to the middle of the mac (ensuring that the virus is in the top of the list when looking at the system profile on the mac). This seems to have helped! My virus is behaving better than ever... SO I'm crossing my fingers! Anyway the wrong midi-notes are still there and I need to get this working - just do't know how..


    PS: when hitting the question-mark in the virus, the video-tutorial-link for ableton live isn't working. And the tutorial-link for ableton links to a tutorial made for ableton live version 5 (yes version five!!) Several of the names of functions in live, even the whole preferences-panel has changed totally. It is about time Access updated this manual and I think in general did some hardware/software-testing to get total integration working more fluently.




    The least we could ask for is updated step-by-step setups (that are written while following these steps to ensure the right terminology etc), and also a more comprehensive FAQ-section.

  • please contact support, they'll let you to fix the issues you have. as for the videos, they are a separate installer available on the access website.
    best, marc

    Thats what I thought too and trust me I've ben looking for this separate installer.


    I did find one, but that turned out to be a pdf-tutorial of how to set up the virus in ableton live version 5. Is the Virus only fully supported with ableton live version 5 and below..?? If not that old-school tutorial should be changed ASAP so Access do not waste more peoples time.