An E note on my Virus developed a mysterious crack in it which eventually became a fracture point where the key broke. For the PAST SIX MONTHS, I have been unable to source a replacement key from Innovative Music in Australia. They genuinely seem unwilling to source the replacement part despite efforts ranging from my most polite to (eventually) extreme frustration and now anger. I am a professional musician who uses the Virus 2-3 times per week.
Appearing to have no remaining options, I am contacting you all here and asking how on earth I can get a replacement key for my Virus? Can anyone PLEASE help me?
Thanks in advance.
PS will post pics later