Sierra support, still not available , this isn't good enough access.
I have bought a brand new iMac that comes with sierra pre installed, and what you are telling me to do is not to upgrade, or in my instance I would need to downgrade.
and your response is: "there is no reason to rush and upgrade. don't panic."
That is just simply rude to treat your costumers that way, I can understand a little bit of hassle when a new operating system comes out, but now.. you really should had this sorted out by now???
For a little while ago I sendt a email with a simple question, if we were talking about a relatively short wait or long, your answer was: I can't answer that.
I understand that you are waiting for the company who supplies the drivers, but if this is a company you have partnered up with, you sure must have some dialog with them??
Someone, somewhere must know how far in the process it is to have a working version, and any serious company in this world should have an intress to inform they're customers more than you have done.
We dont know ANYTHING... this isn't good enough.
All of your products are expensive, and people have payed A LOT of money to support this company and use your products.
And really when people pay premium money, they expect premium support, and much more respect in the answers you provide.
Get a grip access, and find out for all of us, how long are we talking about here???