Hi there - first post, sorry it's going to be a longish explanation! I am using Vista 64-bit and so was super excited to see the new drivers as I could experience VC for the first time. However, as I am installing 3.3 the drivers install fine but the windows program seems to think that it has completed updating the Virus firmware before it has. Therefore the Virus crashes half way through updating the firmware. The only thing that can be done is pulling the plug and putting the synth into update mode.
Then, I uninstalled and reinstalled the drivers and it attempted to install the firmware again but couldn't find the TI - it stuck on the Scanning for TI screen. I tried this many times - I then decided to try the 32 bit version on my laptop - same issue. So I rolled back to 3.05 on my 32 bit laptop (since this can't be done on my 64 bit PC) and this worked fine. Tried installing 32 bit 3.3, exact same thing happened - the Virus crashed half way through and had to be rolled back to 3.05 in update mode. I have tried this sooo many times that I am now thoroughly frustrated - can anyone help? I was really surprised to see that no one else has this issue!
Any help would be greatly appreciated!
At all times ignore any action from your OS! Just run the installer and don't do anything that isn't been instructed by your installer and you will be fine.
But for what you mention there you should contact technical support, though i can tell you what to do as well.
Unplug your TI from the outlet.
Wait 30 seconds and plug it back in.
Then to turn on your Virus TI press and hold EDIT + ARP ON Button until it startup.
Run the installer again and don't you ever click anything from your OS!