Software version: Virus TI Software Suite 5.1.7.00 64-bit.msi + latest windows 11 as of date of this post.
Once i got the usb connection working it took me two tries to install the software, the first try I saw my first windows 11 blue screen of death. Second try everything worked fine.
I can confirm the same on windows 11 - it only worked on a specific usb port on my motherboard, took me ages of experimenting to realize this was the problem - as I assumed that all of the ports on the back are equal.
e.g:
USB hub would not work.
USB port at the bottom of back of computer would not work.
USB port at the top of back of computer would work.
Front USB -2- would not work.
Front USB -3- would work.
This is a relatively new system, 12th gen intel CPU, z690 chipset.