I have a problem with my Ti2 . Actualy speaking with virus support but no answer at the moment , first they answered me fast and now i am waiting answer for about 6 months
My problem is extremly easy to explain , no need to import an audio file here , but if needed i can do it . I really need someone to try it and tell me if the same noises occurs .
I use the most basic preset , a simple sound init , only osc1 with a sine wave , no effects , no lfo , no filter enveloppe . High pass filter . no amp , no enveloppe , just do nothing and use the most simple waveform .
Then , while playing a long note , when i start to use the semitone knob , i have a very anoying noise on the high frequencies , you can not hear it when you pitch down ( of course , because of the high pass filter ) , but anytime you pitch up , the noises appear . Then , if i put a single lfo on the osc 1 , same problem , the noise appear when the wave go up , making the sound very dirty .
Its not only happening with sine wave , with other waves form as well , but its easier to listen with a single sine wave . It happen with other kind of filters too .
As well , when i turn the knob of the high pass filter cutoff , same problem but lighter .
Seems , any change on a long note applied on the high frequencies produce this note .
And im truly asking myself if its my virus ti2 having an issue , or if this problem is a factory problem and everybody have the same noise when doing this .
Its actualy a big problem for me , cause i want to make a very long high frequencies pitched note on my track , and i cant have it clean .
I tried everything . Smooth on is not the problem . Factory reset is not the problem . I tried by usb , analog , virus control , same problem . My system is totaly clean , my nord lead with same config make me zero noise . I tried with midi usb , or direct midi cable , same result . I tried factory bank reset , no result . Punch dont do nothing . 44000hz or 48000 hz same issue .
My knobs are not the problem , they work perfectly fine and dont produce noise , im sure of this because the noise appear the same way when i use only virus control VST .
It mean , i can apply any lfo on a single sine wave , or use semitone transpose , or move filter cutoff , withotu producing noises . Thats totaly weird .
Same issue with all oscillators 1 , 2 or 3 . Same issue producing the long note with a long decay and release , or writiing a long note in the sequencer .
I tried with ableton 6 , 9 and 10 , same issue . I tried with emu soundcard , rme babyface soundcard , virus soundcard , or computer soundcard , same problem .
Even if i play the note , and then totaly disconnect the virus from all his cables , then the note keep playing inside the virus , i move the knobs and same problem .
Same problem with headphones output on the virus , analog outputs , or midi audio .
Its driving me crazy .............. HELP HELP HELP PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
a 1800 eur synth where i cant use a single lfo on a sine wave ? or transpose a note in real time , with no crack noise ????? thats weird , and not normal .
Sound init with 0 modulations or effects is the most simple patch ever , how is that possible ?
I use a lot the semitone modulations , and now , i cant work . Not sure if that was happening before , i guess yes , but as i was using more complex patchs , i never listen to this noises . And now i just want a single sine wave pitched up , i cant do it .......... With more complex patches you cant listen to this easily , but its here
Anyone can try it please ? I realy need other people to do a test because virus answered me 6 months ago it is a normal behavior from virus engine , so , i abandonned the idea to got it fixed . And i stopped to use it , because if i cant do the most simple thing ever on this synth without damaging the audio quality , i prefer not to use it .
Thanks for your help guys !!!
answer from Access :
We can exclude a hardware problem on your unit here. The same happens here also on the TI2 devices we tested this with completely stand-alone with headphones. This is not something unique to your unit. This is the way the Virus' sound engine acts in this case.
With best regards,
Access Music Support
For a 1800 euros synth ?? it a total joke ............... IM A SO SO DISAPOINTED ! And i cant trust that .
Someone already answered me he cant reproduce the same problem . I need more feedbacks please !!!!