This is me utilizing this forum to convey my thoughts and feelings to Access; if you don't like what I have to say tough. I'm not about to defend this statement; it will stand on its own.
There are numerous folks who can't use their Virus with OSX 10.8; myself included. What are you (Access) doing about this and when can we all enjoy the products we paid so much for? It is UNACCEPTABLE that I cannot utilize Apple's new OS with my Virus; by having to remove your product from my studio work you end up cost me money and time. Too, for whatever reason, your OS5 beta drivers cause desync with my TI and hence are wholly unusable; there are many more of us with this same problem too! I bought my full keyboard TI2 to use specifically within OSX and Logic; something which the Virus is supposed to be able to do. It seems that Access continues to be a day late and a dollar short. My Virus was broken since purchase for over a year and many, many updates passed with no success and only until I complained and complained did I finally get my TI2 looked at and repaired, only to find that I cannot use it again as it is intended (with OSX 10.8 ).
This full keyboard TI2 is my one and only Access product, and I am entirely dissatisfied with it's support, quality and functional ability. I am uncertain as to whether any future Access products will take residence in my production studio. This means the ball is in your court Access, do something properly or lose lots and lots of money and users.
Were you so unprepared for Apple's upcoming OSX, you guys didn't know for a WHOLE YEAR that 10.8 was on the way? Your TI OS 4.5.3 was released WAY BACK IN OCTOBER OF 2011!! You (Access) had really no idea that your 4.5.3 TI OS wouldn't work within 10.8? Access, you didn't even WARN the users that 10.8 and the old TI OS wouldn't work- it was up to myself and many other users on this forum who foolishly installed OSX 10.8 and then relayed the problems we were having. Then we discovered we were not alone and there were many of us.
Please, at the VERY LEAST, give us a hopeful time-frame so we can make plans and use of your products.
Lastly, I am still hopeful that one day I can use my late 2009 purchase properly. However, until that day my Virus makes no sounds and is a glorified blinking-light paperweight.
P.S. Marc, this is by no means any sort of attack or belittlement of you; you are Access' forum super hero and PK expert. You rock, it'd be nice if your employer followed suit.