Hey guys,
I am having some problems where my device is not usable via USB.
I installed the latest version and updated the OS on the virus to 5.1.1.0 but after the update and restarting the Virus it should USB connected on the keyboard, but my Windows 10 driver manager flags an error 'This Device cannot start (code 10)
(operation failed)
The requested operation was unsuccessful.'
This is for driver Virus TI USB 2.9.66
All the audio drivers look fine.
The only time the keyboard works with my PC is when I remove the power cable from the Virus, hold down the 'exit' key and put the power cable into the keyboard.
When I look in the device manager on Windows, the driver is fine.
I have done a few test to rule things out, to no avail.
Replaced the USB cable and tried to reinstall the software
Tried a new USB port and reinstalling the software
I cant really think of anything else.
I have now also logged a call with Access support. but this will be a slow process.
Any help would be appreciated.