While I appreciate your appeal for civility, I am the op of this thread and not once have I ever disrespected anyone from Access.
User error? Please. I have been a user since January 2006, back when OS 1 was going to be the big fix for everyone. Over the years I have been fortunate enough to not have many of the problems that users have experienced, or at least found workarounds. However, recently (over the last year or so), I have been experiencing audio crackling to a degree that makes Virus Control unusable. I'm talking single patches and low polyphony. Jorg from Access Music has already confirmed that crackling occurs when using VC that does not occur in stand alone. In regard to this his response was (copied directly from my email):
I cannot offer you a solution for this at this point
Please do not derail this thread (which is on the 4th page and has had over 800 views) because ONE user vented their frustration in a somewhat rude way.