TI2 Desktop Output 1 Left: No sound until the cable is wiggled

I’m looking for some advice here.

Other than this one problem, my 1 year old TI2 Desktop works perfectly.

Many times when I turn the unit on and start playing a “Single” patch, there’s no sound coming from output 1 left. After I wiggle the cable, the sound returns. The problem is also present with a multi, so it’s seems its not a programming issue.

This doesn’t happen on any of the other 5 outputs, leading me to suspect something is loose on this one connector.

Should I open the unit and try to tighten this one jack? Is there anything to tighten?

Lioio engineering 101, right?

I thought I had swapped the cables, and after reading your post, did it again. Lo and behold, output 1 is rock solid with either of 2 replacement cables. Problem solved, and my precious Virus TI2 is fully functional. Yeah!

Thank you!