Hello,
I'm having real problems trying to update my Virus to the new 4.0.5 Release on my TI Snow.
When i run the "Virus TI Software Installer.msi" it hangs on the first screen. The "Back" and "Next" buttons are grayed out and when I press the cancel key (after waiting for ages), the computer just freezes and I cannot shutdown Windows XP without hitting the reset button.
I tried to uninstall the previous version (4.0.0.18 Beta) and the uninstaller for the "Virus Ti Software Suite" acts exactly the same. It just hangs on the first screen...no next button access, etc. The computer freezes again when I cancel and needs a physical reset to reboot.
I've never had a problem in the past, having installed 3-4 updates since owning my Snow.
To summarize: I cannot install the new 4.05 release and I cannot uninstall the previous 4.0.0.18 version.
I'm using Windows XP Pro 32Bit.
Any help would be greatly appreciated!