Are you being serious Marc ? You really want me to make a project with one small 4 bar miidi clip with a few notes on it. Wouldn't it be better for access to get an the latest iMac with all the latest drivers and RELIZE there is a problem ???
The odd thing about this is that Access seem to be asking for so little in their best attempts to carry out the diagnosis/treatment process. I wonder whether the emotional payoff of withholding the requested tiny test project and thus being able to yell at Access (with an audience) is actually greater than the payoff expected once the problem is quietly fixed. You could always send them the project and scowl hard and cuss as you hit 'send', just to make it really clear how much pride is being swallowed and valuable remixing time wasted, and enjoy that sweet fleeting moment of bitterness.
As the Quakers might say, "Think it possible that you are mistaken." Much good can flow from this attitude, I've found.