Last summer i bought a Virus KB but the seller ripped me off.
The cables were missing inside,other powersuply,1 potentiometer is damaged along with the knob.
Asked support for help on the cables.They claimed they no longer have those cables.
I bought the missing cables online as i knew wich i needed.So no help from Support whatsoever,very poor.
Next was the potentiometer with knob.Already waiting since november 2013.
Somebody who works for support told me that he will help me with the pot/knob,but to this day still no news.Very poor support from Access Music again.
OK,you can you are busy with the factory running,wich i understand.
But what is the reason have a Support Dept. if there is no support at all.
I'm very dissapointed on how they threat me and therefore i will no longer buy any instruments from Access Music.
Wich means i will sell the KB when it's completely restored and also my Virus TI2 kb will be sold.
Thanks to Access Music for letting me down.