when my Virus Ti is connected vis USB my soundcard doesn't pass audio

  • hi,

    new Virus TI owner here.. 1 week so far..
    i'm experiencing the following strange behavior.

    When i boot my PC up to the desktop, then switch the Virus on (connected via USB) my sound card won't pass any audio.
    meaning i can't hear audio from you tube or listen to a FLAC or MP3 file.
    no windows sounds or anything.. total silence.

    there is no DAW running.. just the Virus TI powered up & connected to the PC over USB.
    if i unplug the USB cable from the back of the Virus the sound card instantly starts working again..
    if i put the USB cable back in the sound cuts out again.

    when i run a DAW, it passes audio fine & works normally & i still can't hear you tube or a FLAC/MP3 file.
    the Virus is on it's own USB buss (nothing sharing with it at all)

    Does anyone know what is wrong ?

    system specs:
    Windows 10 x64
    ASUS p8p67 deluxe mobo
    i7 7600k cpu
    sound card - RME 9632 (plus 4ch AD expansion card) with latest drivers (vers
    Virus TI (OS Virus Control Center says it's up to date.
    DAW (Samplitude mainly & sometimes Ableton LIVE 9)

  • Your system probably sees your Virus' internal soundcard as the default soundcard, so when it's switched on it automatically sets it as so. Use your computer's control panel (Audio devices?) to check if the default device is your Virus or your RME card, and if it's the former, just set your 9632 as the default device again.

  • thanks Roby31.. that was it!

    Win 10 was auto defaulting to the Virus driver for audio in/out whenever the virus was connected via USB.
    i've disabled it in the control panel now and it's working as expected.

    thanks again! :thumbup: